1. Introduction
ProLead.app ("ProLead", "we", "our", or "us") is an AI-powered trade show lead management platform designed to help businesses capture, organize, and enrich leads collected at events.
This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website and services.
By using ProLead.app, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
When you use ProLead.app, we may collect the following information:
- Contact information from scanned business cards (name, company, job title, email, phone number, address, website)
- Voice recordings uploaded by users
- Transcripts generated from voice recordings
- Notes and follow-up information added by users
- Event-related data (event name, date, location)
- User account information (email address, name, role)
2.2 Automatically Collected Information
We may automatically collect limited technical data, including:
- IP address
- Device and browser information
- Usage data related to interactions with the platform
- Cookies and similar tracking technologies (see Cookie Policy)
3. How We Use Your Information
We use collected data to:
- Provide and operate the ProLead.app platform
- Extract and organize lead information from uploaded content
- Generate transcripts and AI-powered lead enrichment
- Analyze LinkedIn and company-related data for lead insights
- Enable follow-up and campaign preparation
- Improve product performance and user experience
- Ensure security, prevent misuse, and comply with legal obligations
ProLead does not sell personal data to third parties.
4. AI & Automated Processing
ProLead.app uses artificial intelligence and automated systems to:
- Extract data from business cards (OCR)
- Convert voice recordings into text
- Enrich leads with publicly available professional and company information
- Generate lead quality scores and classifications
AI outputs are provided as decision-support tools only.
Final business decisions remain the responsibility of the user.
5. Data Storage & Security
- Data is securely stored using trusted infrastructure providers (such as cloud databases and storage services).
- We apply industry-standard security measures including access controls and encryption where appropriate.
- Access to customer data is limited to authorized personnel only.
- Despite our efforts, no system can guarantee absolute security.
6. Data Sharing & Third Parties
We may share data only with trusted third-party service providers that help us operate ProLead.app, such as:
- Cloud infrastructure and database providers
- AI and transcription services
- Analytics and monitoring tools
- Email and notification services (if enabled)
All third parties are required to process data in accordance with applicable data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to:
- Provide our services
- Fulfill contractual obligations
- Comply with legal requirements
Users may request deletion of their data at any time.
8. User Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
Requests can be made by contacting us at the email address below.
9. International Data Transfers
ProLead.app may process data in countries other than your own.
We take appropriate safeguards to ensure data protection in accordance with applicable regulations.
10. Cookies
ProLead.app uses cookies and similar technologies to improve user experience and analyze platform usage.
For details, please review our Cookie Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: support@prolead.app
- Website: https://prolead.app